Shipping Policy
We ship to the Netherlands, Belgium and more than 40 countries worldwide. Orders are carefully packed and shipped as quickly as possible.
Shipping costs
Free shipping from €75 in the Netherlands and Belgium. Below that amount, the rates below apply.
- Netherlands: €6.95 — free from €75
- Belgium: €12.95 — free from €75
- Other EU countries: €12.95
- Outside the EU: €19.95
You'll always see the current shipping costs for your country at checkout.
Delivery time
Order on weekdays before 9 PM and your order will be shipped that same evening. This applies to our customers in both the Netherlands and Belgium.
As soon as your parcel leaves our warehouse, you'll receive a shipping confirmation with a Track & Trace code, so you can follow exactly when the courier will be at your door.
Exchanges or returns
See our refund and return policy. All products come with a full 1-year warranty.
Questions about your order?
Get in touch via bark@frenkylewis.com or check the frequently asked questions.